![]() Each puzzle is made up from words that wrap around a 6 sided box with the words going left, right, up or down.Įach side of the box has 7x7 letters and there are 24 words to find in total. selecting a value for your ticket fields would add its equivalent tag to your ticket.“Ultimate Word Search 2: Letter Boxed” brings our famous word search game into a new era. Please also note that ticket fields also affect tags, i.e. You can open up one of your tickets that have no tags and double-check them. If you're not getting any results, it's possible that you have no tickets with 0 tags. This is most likely just an interface warning, but bottom line is that the none keyword should still work.Īnother way to test this is by using Search API: Tested this in my account and the search query tags:none worked perfectly for me.Įven though I could see the same message that you are seeing: For more information about this, see Using Zendesk Support advanced search If you have 5 tickets with ticket form 01, and 7 tickets with ticket form 02, then the query above will show you all 12 tickets. The above query will return tickets with the ticket from 01 or ticket form 02. When you use a data property keyword multiple times in a query, there is an OR search across the values you specified. You can provide the query that is not working for you to test it out. If you would like to search all tickets with a custom field, that are not in blank, I will recommend creating an Explore query where you can return all tickets with that field and exclude with a filter the null result. 's City LA / Main Building / Main Kitchen" On Postman, the syntax will be different as you can use: This is an example of searching an ORG with the name: Office's City LA / Main Building / Main Kitchen I recommend using Postman to verify that the search is valid. Unfortunately, as this is custom code, we are unable to provide detailed instructions for the syntax, also, depending on the program you are using, this might work or might not work. Information about tagging users and organizations, see Adding tags to users and Or specify none to search for users without Or specify none to search for users without a phone Or specify none to search for users without an external The date the user was added to your Zendesk.ĭate and time in your search, see Searching by date andĪll text in the notes field in the user's profile.Īll text in the details field in the user's profile. Organization, searching on any of those organizations will return their Or specify none to search for users without an This only applies to admin and agent users. Tip: Wildcards do not work for email address searches.įor example, the following search returns no ![]() "any_channel" (from the channel framework).mobile_sdk (tickets created using the Zendesk mobile SDK).facebook (from any Facebook method including private message and.facebook_message, "facebook message" (from a Facebook private.facebook_post, "facebook post" (from a Facebook wall post to a.logmein, logmein_rescue, "logmein rescue" (from LogMeIn).api (from API call or integrated web service).sms, text, "text message" (from a text message).phone (from voicemail, CTI, or an inbound call).phone_call_outbound (from an outbound phone call).phone_call_inbound (from an inbound phone call).twitter (from any Twitter method including direct message and.twitter_like, "twitter like" (from a Twitter like alias of.twitter_fav, twitter_favorite, "twitter favorite" (from a.twitter_dm, "twitter dm", "twitter direct" (from a Twitter.dropbox (from the Zendesk Feedback Tab).get_satisfaction, get_sat, "get satisfaction" (from Get.The ticket's source, which can be any of the following: Including the property keyword multiple times in a query. You can search for multiple values of a single property by ForĮxample, the search term "tier" would return results for The search term appears as the prefix of a longer word. Matching rules apply for property searches with theĮxception of prefix matching. Other properties accept user-defined search terms. See the property keyword references for details about each Status property has the following predefined values: new, Tickets with the search term 2fa in user with the properties have predefined values.
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